Frequently Asked Questions
Chill Zone uses dual cooling jets combined with Hydro-Chill technology that helps turn hot air into cool, moist air!
Chill Zone has a 550ml water tank.
Blue, Red, White, Teal, Purple, Yellow, Green, and Color Cycle.
Yes, simply press through all the color options until the night light turns off.
Chill Zone uses an included USB cable. You can plug it into a 7.5 watt or higher USB adaptor or USB plug on your computer. We also sell an Chill Zone USB Power Adapter.
Chill Zone can run up to 8 hours on a single fill. Run time will vary depending on speed setting, room temperature levels, and room humidity levels.
It is recommended to replace the Cooling Cartridge every 1-3 months, depending on usage. There is no indication system that notifies you when the cooling cartridge should be replaced.
Simply fill the Ice Boost with water and place it in the freezer until it is frozen. Then insert the frozen Ice Boost into the holder attachment and snap in onto the back of the Chill Zone. The Ice Boost will provide extra cold air, instantly!
The Extended Warranty provides additional coverage for 7 years.
Chill Zone weighs 1.62 lbs.
Chill Zone's dimensions are 5.5”(L) x 6.9”(W) x 7.1”(H).
The degree of cooling depends on three factors: the outside air temperature, the air humidity, and the device settings you choose. Arctic Air Chill Zone helps reduce the temperature of the air through evaporative cooling. The higher the temperature and the lower the humidity, the more actively evaporation occurs, and, therefore, the stronger the cooling effect. By adjusting the settings, you can choose the cooling comfort level that is right for you.
The change in temperature depends on external conditions and the device’s power. In high-humidity regions, the difference will be far greater than in dry and hot regions.
Arctic Air Chill Zone is designed for smaller, personal spaces. It will help cool you down in your bedroom, living room, office, kitchen and more.
Arctic Air Chill Zone is practically silent! It is no louder than your computer’s cooling fan!
The Cooling Cartridge is made of a specially designed sponge material.
Chill Zone has a 60-day money back guarantee (less shipping, process and handling, fee)
Customer service is available from 9:00am to 6:00pm EST, Monday through Friday
Customer service email: AAChillZone@rephelpdesk.com
Customer service toll free number: 877-258-5539